When redeeming the Coupon code, the following conditions apply:

  • Each Coupon code within a discount and special campaign can only be used and redeemed once.
  • Only one Coupon code can be used per order as part of a discount and special offer.
  • Only one Coupon code can be redeemed per customer per purchase.
  • A combination with other voucher codes/coupons/vouchers is not possible.
  • A cash payment or retroactive crediting of coupon orders that have already been placed is not possible.
  • Coupon codes can only be used on for the products offered there.
  • The distribution of coupons is not permitted.
  • Coupon codes cannot be transferred to another customer account.
  • Coupons can not be offset against shipping costs.
  • If the purchase amount in the shopping cart falls below the value of the coupon, the remaining amount is forfeited.



Coupon codes as part of a discount and special campaign expire in accordance with the campaign period specified and communicated in the webshop and in the newsletter and can only be redeemed during this limited time.


Return of products

If you make use of your right of return, the reduced purchase price will be refunded. There is no entitlement to a refund or replacement of the coupon code.


In case of problems

If, contrary to expectations, there should be problems with a Coupon code, please contact us by email: [email protected] Please describe the problem as precisely as possible. Important information includes: your customer number, the Coupon code, error messages from the system, and the browser you are using.